Why it’s so important

The Bravacious website is provided to you free of charge for your personal use. Any contract for sale of goods between Bravacious and yourself will be interpreted, construed and enforced in all respects in accordance with South African laws, and you and Bravacious irrevocably submit to the non-exclusive jurisdiction of the South African Courts. We request that you read these conditions carefully as engaging with Bravacious you signify your agreement to be bound by these conditions. You might also like to print a copy so that you can remind yourself what you agreed to.

You may not use the website in any way that causes, or is likely to cause, the website or access to it to be damaged, impaired or disrupted in any way. You may not use the Bravacious website for any of the following:

• To cause inconvenience or annoyance
• For fraudulent or criminal purposes or any other unlawful activity
• To reproduce or copy any material that is illegal, indecent or obscene, abusive, offensive, defamatory, or in breach of trademark or copyright laws

The Bravacious website design, text, graphics and images are owned by Bravacious or its subsidiaries, its affiliates or its content suppliers and reproduction of any of these without our prior written permission is strictly prohibited.

Bravacious is a registered trademark of Bravacious (PTY) Ltd in South Africa and any other country. Other product and company names mentioned on our website may be the trademarks or registered trademarks of their respective owners.our prior written permission is strictly prohibited.

When placing an order with Bravacious customers are seeking to enter into a contract with Bravacious. Our products are sourced from countries outside of South Africa and can therefore take up to 8 weeks to arrive. Should we need to order your item from our suppliers the customer will be provided with an estimated dispatch date. Bravacious will endeavour to meet that estimated dispatch date, but certain circumstances are beyond our control. It is for that reason that we cannot guarantee a dispatch or arrival date. Customers will be informed by a member of staff from Bravacious as soon as this date cannot be met. As our products are imported from overseas, prices are subject to exchange rate fluctuations. For this reason, prices may increase without notice.

Should a customer wish to purchase an item that we do not have in stock, they will be requested to pay a non-refundable deposit. By paying the deposit, the customer acknowledges that they wish to purchase the item and that the item is being ordered specifically for them. Bravacious will endeavour to provide the item to the customer within the time frame specified. However, there will be times that the item is either sold out or currently out of stock at the supplier. Should this be the case, we will contact the customer as soon as possible to inform them. At this point, the customer may choose to either wait for that item to come back into stock with the supplier or replace their order with an alternative product. Please be aware that once the order has been paid for at the supplier, the customer will be obligated to proceed with the purchase.

Customers wishing to pay via EFT are to note that no goods will leave the Bravacious premises until the funds are available in our account. Unfortunately due to high incidents of fraud, proof of payment will no longer be deemed acceptable.

From time to time, Bravacious will run sales. These sales will be subject to Terms and Conditions, which will be available in writing. Sale items will not be made available at the reduced price once the sale period is over. Sale items will need to be collected, or will incur a delivery fee, which the customer will be responsible for paying.

Products purchased from international suppliers are subjected to Custom Duty. The turn-around time at Customs is usually quite fast, but at peak times or public holidays, it may take longer for Bravacious to receive the shipment. Unfortunately it is out of the control of Bravacious in regards to the time it takes Customs to process and release the goods. Customers outside of South Africa, wishing to purchase from Bravacious, may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges will be the responsibility of the recipient as we do not have control over these charges and cannot predict what they may be. Customs policies vary from country to country, so customers should contact their local customs office for further information. Additionally, please note that when ordering from Bravacious, the recipient is considered the importer and must comply with all laws and regulations of the country in which the goods are received. We would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

Should a product be faulty or defective the customer has 6 months, from the date of receiving the product, to return the product. After 6 months, it will be at the discretion of Bravacious if we will accept the faulty product and offer either a refund or exchange. Customers who order a product in the wrong size need to inform Bravacious on delivery, of the incorrect size. Customers will have 5 days to return the product for an exchange. Items without their labels in-tact or available will not be accepted. This condition does not affect your statutory rights.

We will not be held responsible for any delay or failure to comply with our obligations under these Terms & Conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.